Yardi Payment Portal Terms And Conditions Of Use
Thank you for using this online payment service (the “Service”). Please take the time to review the terms and conditions of usage for the Service. By making your payment and providing the information needed to process your bank account or credit card payment, you acknowledge that you have read and understand these Terms and Conditions. Please note that we reserve the right to modify these Terms and Conditions at any time. If, at any time, you do not wish to accept these terms and conditions of service, you may choose to not use the Service.
Sessions will time out after 20-30 minutes of idle time. Please note that payment submissions may go through despite your session timing out. To check if your payment was processed, please log back into your account and check the ‘pending payments’ screen.
Tenant Selection Criteria
All applicants will undergo a screening process before lease signing. Applicant(s) understands and agrees to Horizon Realty Group’s non-negotiable screening process outlined below.
All adult applicants must be pre-screened for approval before acceptance based on Horizon Realty Group’s rental criteria, including, but not limited to, income, credit history, payment history, past rental history, and pet records (where applicable). All applicants will be required to submit valid government-issued photo IDs and verifiable proof of income. Additional documentation may be requested by Horizon Realty Group.
Factors that may negatively impact credit screening may include, but are not limited to, bankruptcies, foreclosures, tax liens, and collections. These factors may be evaluated based on the age or severity of the occurrence(s), current remaining debt and/or outstanding balances, or the overall debt-to-income ratio. Other relevant documentation provided, along with the credit screening, may be taken into consideration before a result is determined.
Income
Each applicant must provide proof of income. The most commonly accepted forms of proof are a copy of the two most recent pay stubs, a copy of your previous year’s tax forms (1044 or W2), or a signed job offer letter stating a future position, work location, start date, and annual salary on official company letterhead.
Combined gross income must be equal to or greater than three (3) times the monthly base rent. If retired, self-employed, or a full-time student, the applicant(s) must provide other sources of verifiable, regular monthly income such as an I-20, proof of financial aid, investment income, trust funds, child support, alimony, etc., which meet or exceed the gross income qualification.
If the applicant(s) do not meet the standard criteria on their own and are approved conditionally, a guarantor or other stipulation may be required. Any prospective guarantor(s) must undergo the same credit screening and verification process as outlined above. Guarantors must qualify on their own, and their income may not be combined with the applicant’s income to qualify.
Completion of the application, fees, and supporting documentation must be sent within 72 hours of the application being received. If this deadline is exceeded, the apartment will be placed back on the market, and any application fees paid will be forfeited.
Credit Screening Approval
If the credit is approved and all other applicable documentation has been received, a notification of pre-qualification will be delivered. If the application is not approved based on credit or any other mitigating factors, a written denial will be delivered along with an adverse action letter addressed to each applicant.
Background Check
If, based on the above criteria, you are pre-approved, we will notify you via email or in writing and conduct a Background Check at that time. The Background Check will include any information about your individual background, including, but not limited to: National Sex Offender Records Search, OFAC, and National Civil Court Records information, and/or consumer reporting agencies.
Dispute Procedure
Within five days of obtaining results from the Background Check, we will provide a copy to you via email, text, certified mail, or in person, along with a notice of your right to dispute the accuracy or relevance of the information contained in the report. Within five business days after we provide the Background Check to you, you may submit evidence disputing the accuracy or relevance of the information and/or the resolution from three years before the date of your rental application.
Within three days of your submission of evidence disputing the accuracy or relevance of the information as stated above, we will conduct an individual assessment of the information provided to determine whether denial of your rental application is necessary. The “Individualized Assessment” we will conduct will consider all factors relevant to your history from the three previous years.
After conducting the individual assessment, we will either approve or deny the rental application. If we deny your rental application, we will notify you in writing and explain the reasons for the denial.
If you are subject to a current sex offender registration requirement pursuant to the Sex Offender Registration Act (or similar law in another jurisdiction) or if you are subject to a current child sex offender residency restriction, no individualized assessment will be performed, and your rental application will be denied.
If no written dispute is received, the application will be processed based on the information we have available, and you may receive a final notice of adverse action.
Please Note: We are not required to hold the apartment for you during the Background Check dispute/decision process. If, during this process, another pre-qualified applicant is received and approved, the selected apartment will no longer be available to you.
For more information, please visit the Cook County Government Commission on Human Rights resources at https://www.cookcountyil.gov/agency/commission-human-rights-0 or 69 W Washington St, Suite 3040, Chicago, IL 60602, (312) 603-1100, or [email protected].